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Privacy Policy:
General:
We at European Car Performance demonstrate our commitment to our customers' privacy by providing this statement. We will do everything in our power to ensure your right to privacy in order to develope long lasting relationships with our customers that are built on trust.
When you use our Contact Us page or visit our shop, we collect personally identifiable information about you. In order for you to be comfortable using our services, we feel you should fully understand what information we gather and how we use it
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What Information Do We Collect?
When you us the Contact Us page, we collect your contact information, such as your name, email, address, fax and phone number.
When you use European Car Performance's service, our system records information about
you and cars we have serviced for you, such as the dates and times, work
performed & future repairs or services needed. We also track requests you make for information on
European Car Performance's products and services, and responses you provide to our surveys.
When you make a payment for services at European Car Performance, we may keep a record of your payment information (such as credit card information) securely. In most cases, we use trusted third party payment services for your protection, in which case
European Car Performance only keeps a record of your payment history (including payment confirmation IDs) without credit card numbers.
Collected Information:
Your personal information is collected through our contact forms only. This website currently has no applications or programs that gather information from your computer without your consent. Users are required to give us contact information (e.g., your name and email address) and demographic information (e.g., your zip code). Certain information, such as your email address, is collected in order to verify your identity and for use in our records. Information collected at this website is kept in our records only as long as is necessary to provide requested services to our clients.
Use of Cookies:
European Car Performance understands that many customers are concerned about cookies. We use cookies to help us improve our web site and web hosting services, and, most importantly, provide our existing customers with better personalized services and increased convenience.
What Do We Do With This Information?
We use this information to provide you with the best online experience possible. As you might expect, we use your contact information to contact you concerning your
vehicle when necessary. Information on your communications with our
staff is used to address the issues raised by your communications.
In addition, European Car Performance may from time to time send out mailings
regarding the operation of its services or promotions that it believes may be of
interest to you.
We do not:
- Sell or share your information.
- Violate your privacy in any way.
- Tell others that you have your vehicle repaired by us, unless you give us permission to
do so or provide a testimonial for posting on our web site.
In special circumstances, we may share or disclose your information:
- When we receive legal process such as a court order
- When reasonably necessary to protect the company's rights or property
- In emergencies where someone's safety is at risk
However, it is important to be aware that any information you disclose in a public space such as chat rooms, bulletin boards, or domain registration information is freely available to anyone else visiting that space.
How Can I Correct or Update My Information?
You can update your information at any time in
person or or over the phone
What if I No Longer use European Car Performance for
Repairs?
European Car Performance will normally delete your personally identifiable account information
3 years after last service, unless we are under legal obligation to retain it. We may also retain it longer in the event of any billing or accounting irregularities, as long as is necessary to resolve the matter.
Summation:
If you have any questions about this privacy statement or the practices of
European Car Performance, please
contact us.
Contact Us
All logos/images and trademarks are the property of the respective trademark
owners. ® and ™, denote registered trademarks in the United States and other
countries. European Car Performance is an independent repair shop and not
affiliated with or endorsed by the respective trademark owners or any of their
subsidiaries.
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